Privacy policy

Privacy Policy

Last updated: November 5, 2025

This Privacy Policy describes how RipStick (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://ripstick.store (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not access or use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

A. Information You Provide Directly

We collect personal information you provide to us when you interact with our Services, such as when you:

  • Make a purchase or place an order.

  • Create or manage an account.

  • Contact us for customer support.

  • Subscribe to our newsletter or marketing communications.

This may include:

  • Contact details: Name, email address, phone number, billing and shipping address.

  • Order details: Purchased items, payment confirmation, shipping preferences.

  • Account details: Username, password, and login credentials.

  • Communications: Information you include in messages to our team.

B. Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and similar technologies (“Cookies”), including:

  • Device type, browser, and operating system.

  • IP address and approximate location.

  • Pages viewed and time spent on the Site.

  • Actions taken, such as cart additions or purchases.

For more on Shopify’s use of cookies, see: https://www.shopify.com/legal/cookies.

C. Information from Third Parties

We may receive information about you from:

  • Shopify, which powers our online store.

  • Payment processors, to complete your purchase transactions.

  • Marketing and analytics partners, who help us understand site traffic and customer behavior.

We treat all third-party information in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

  • Process your orders and deliver products.

  • Provide customer service and respond to inquiries.

  • Improve our website, products, and marketing.

  • Send updates, offers, and promotional content (if you’ve opted in).

  • Detect and prevent fraud or misuse.

  • Comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies to:

  • Power essential site features.

  • Analyze website performance and traffic.

  • Personalize your shopping experience and advertising.

You can adjust your browser settings to block or delete cookies. However, doing so may affect your experience using our Services.

5. How We Share Information

We may share your information with:

  • Service providers (e.g., Shopify, payment gateways, shipping partners).

  • Business partners for marketing or analytics (in accordance with applicable law).

  • Affiliates or subsidiaries within our company group.

  • Legal authorities when required by law or to protect our rights.

We do not sell your personal information.

6. User-Generated Content

If you submit reviews, comments, or other content publicly, that information will be visible to others. Please use discretion when sharing personal details.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal data.

8. Data Retention and Security

We retain personal information as long as necessary to fulfill the purposes described here, comply with legal requirements, or resolve disputes.

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Your Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your personal information.

  • Request corrections or deletions.

  • Withdraw consent or opt out of marketing communications.

  • Restrict or object to data processing in certain circumstances.

To exercise these rights, contact us at support@ripstick.store.

You can also unsubscribe from promotional emails by clicking “Unsubscribe” at the bottom of our messages.

10. International Data Transfers

If you are accessing the Site from outside the United States, please note your information may be transferred and processed in the U.S. or other countries. We take steps to ensure adequate data protection wherever we process it.

11. Children’s Privacy

Our Services are not directed toward children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us to have it deleted.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

RipStick
📍 1676 Front St, East Meadow, NY 11554
📧 support@ripstick.store